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Legal
Privacy Policy
Last updated: April 2026  ·  Effective date: April 2026

ConveySelect is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

Important notice

ConveySelect is a referral platform. When you submit an enquiry, your details will be shared with regulated conveyancing solicitors so they can provide you with quotes. Your referring estate agent may also receive confirmation that a referral was made.

Section 1

Who we are

CorreConnections ("we", "us", "our") operates the ConveySelect platform at conveyselect.com. We are the data controller responsible for your personal data.

For data protection enquiries, contact us at: privacy@conveyselect.com


Section 2

What data we collect

Data you provide directly

  • Full name
  • Email address
  • Phone number
  • Property postcode
  • Transaction type (buying, selling, remortgage)
  • Property type (freehold, leasehold)
  • Approximate property value
  • Preferred timeline

Data collected automatically

  • Date and time of enquiry
  • The estate agent who referred you (via URL parameter)
  • Basic browser and device information for security purposes

We do not collect payment card details, passport numbers, or any special category data as defined under UK GDPR.


Section 3

How we use your data

To provide the referral service

We use your data to match you with regulated conveyancing solicitors and licensed conveyancers who cover your area. This is the core purpose of the platform.

Legal basis

We process your data on the basis of contract: you submit an enquiry and we perform the service you requested. Where we have a legitimate interest (such as preventing fraud or improving our service) we rely on that basis, balanced against your rights.

What we do not do

  • We do not sell your data to third parties
  • We do not use your data for automated decision-making that produces legal effects
  • We do not send unsolicited marketing without your consent
  • We do not transfer your data outside the UK or EEA without appropriate safeguards

Section 4

Who we share your data with

Conveyancing firms

Your enquiry details are shared with up to 3 regulated solicitors or licensed conveyancers so they can contact you with quotes. All firms on our panel are regulated by the Solicitors Regulation Authority (SRA) or the Council for Licensed Conveyancers (CLC).

Referring estate agents

The estate agent who referred you will receive confirmation that a referral was made and may receive a referral fee for successful introductions. This is disclosed on the enquiry form in compliance with the Estate Agents Act 1979.

Service providers

We use the following trusted third-party processors to operate our platform:

  • Cloudflare — hosting and infrastructure (servers in the EEA/UK)
  • Resend — transactional email delivery

All processors are bound by data processing agreements and may not use your data for their own purposes.

Legal requirements

We may disclose your data if required by law, court order, or to protect the rights and safety of ConveyLink, our users, or the public.


Section 5

How long we keep your data

We retain your enquiry data for 3 years from the date of submission. This allows us to resolve any disputes, respond to regulatory enquiries, and maintain accurate business records.

After this period your personal data is permanently deleted from our systems. Anonymised, aggregated data (such as lead volumes by region) may be retained indefinitely for business analysis.


Section 6

Your rights

Under UK GDPR you have the following rights:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — ask us to correct inaccurate data
  • Right to erasure — ask us to delete your data ("right to be forgotten")
  • Right to restrict processing — ask us to pause processing your data
  • Right to data portability — receive your data in a machine-readable format
  • Right to object — object to processing based on legitimate interests

To exercise any of these rights, email us at privacy@conveyselect.com. We will respond within 30 days. There is no charge for reasonable requests.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.


Section 7

Cookies

ConveySelect uses only essential cookies necessary to operate the platform (such as maintaining your session during the enquiry form). We do not use advertising or tracking cookies. No cookie consent banner is required as we only use strictly necessary cookies.


Section 8

Changes to this policy

We may update this policy from time to time. When we make significant changes we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact us

CorreConnections Ltd
General enquiries: hello@conveyselect.com
Complaints: complaints@conveyselect.com
Privacy: privacy@conveyselect.com

Legal
Terms of Service
Last updated: April 2026  ·  Effective date: April 2026

Please read these terms carefully before using ConveySelect. By submitting an enquiry you agree to be bound by these terms.

Not legal advice

ConveySelect is an introduction and referral platform only. We are not a law firm and do not provide legal advice. Any legal advice you receive will come from the regulated solicitor or conveyancer you instruct, not from ConveySelect.

Section 1

About ConveySelect

CorreConnections ( "we", "us") operates a lead generation and referral platform, ConveySelect, that connects individuals requiring conveyancing services with regulated solicitors and licensed conveyancers.

CorreConnections is not regulated by the Solicitors Regulation Authority (SRA) or the Council for Licensed Conveyancers (CLC). We are a technology and marketing company, not a legal services provider.


Section 2

The service we provide

When you submit an enquiry via the ConveySelect platform, we will:

  • Review your enquiry details
  • Match you with up to 3 regulated conveyancing firms who cover your area
  • Share your contact details with those firms so they can contact you with quotes

We do not guarantee:

  • That any particular firm will be available or will contact you
  • The price, quality, or speed of any conveyancing service provided
  • That you will instruct any of the firms we introduce you to
  • A specific number of quotes or responses

Our service is free of charge to you as the consumer. Conveyancing firms pay ConveySelect a referral fee for introductions.


Section 3

Referral fees and disclosure

CorreConnections receives a referral fee from conveyancing firms for each introduction made through our platform. The estate agent who referred you to ConveySelect may also receive a fee for successful introductions.

In accordance with the Estate Agents Act 1979 and SRA transparency rules, all referral fee arrangements are disclosed. The payment of a referral fee does not affect the independence of the legal advice you receive from any solicitor you instruct.

You are under no obligation to instruct any solicitor we introduce you to, and you are free to seek conveyancing services elsewhere at any time.


Section 4

Your obligations

By submitting an enquiry you confirm that:

  • The information you provide is accurate and complete to the best of your knowledge
  • You are aged 18 or over
  • You are based in England or Wales (our service does not currently cover Scotland or Northern Ireland)
  • You consent to being contacted by regulated conveyancing firms regarding your enquiry
  • You will not submit speculative, fraudulent, or test enquiries

Section 5

Limitation of liability

ConveySelect acts as an introduction service only. Once we have introduced you to a conveyancing firm, the legal relationship and any contract for services is between you and that firm directly. CorreConnections has no responsibility for:

  • The quality, timeliness, or outcome of any legal services provided
  • Any loss arising from a property transaction falling through
  • Any professional negligence by a firm we have introduced you to
  • Disputes between you and a conveyancing firm

To the maximum extent permitted by law, CorreConnections' total liability to you in connection with our platform shall not exceed £100.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.


Section 6

Complaints

Complaints about ConveySelect

If you have a complaint about our service, please contact us at complaints@conveyselect.com. We aim to respond within 5 business days.

Complaints about a conveyancing firm

If you have a complaint about a solicitor or conveyancer we introduced you to, you should raise this directly with that firm in the first instance. If unresolved, you can contact:

  • Legal Ombudsman — legalombudsman.org.uk — for complaints about legal service quality
  • Solicitors Regulation Authority (SRA) — sra.org.uk — for complaints about solicitor conduct
  • Council for Licensed Conveyancers (CLC) — clc-uk.org — for complaints about licensed conveyancer conduct

Section 7

Intellectual property

All content on the ConveySelect platform, including text, design, code, and branding, is owned by CorreConnections and protected by intellectual property law. You may not copy, reproduce, or distribute any part of our platform without written permission.


Section 8

Governing law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of ConveySelect shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Section 9

Changes to these terms

We may update these terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. We will always display the effective date at the top of this page.

Contact us

CorreConnections Ltd
General enquiries: hello@conveyselect.com
Complaints: complaints@conveyselect.com
Privacy: privacy@conveyselect.com